Your data, clearly explained

Who we are

Park Time Planner is part of Sync 365 B.V., Weerribben 23, 3894 BE Zeewolde, the Netherlands, Chamber of Commerce (KvK) 92527736. Questions about your data or these terms: support@parktimeplanner.com.

What stays on your device

Your planner choices, selected park and start page preference stay in this browser or app unless you sign in or share your live plan. If you show your location on the Map, it stays on your device: we never receive it. If you open the planner through a creator’s link, this browser also remembers that creator’s code for 30 days, so the creator earns a commission when you buy a plan. The code says nothing about you and does not change the price.

Signing in

When you sign in, we keep your email address, your plan, favourites and their recent versions with your account, and a session for this browser or app. A session ends when you sign out, after 30 days without use, or after 90 days. To stop abuse we keep sign-in requests for 30 days, with your email and IP address only in scrambled form.

Payments

When you buy a plan, we keep your email address, the plan and the state of the payment, so the plan stays yours. On the website Stripe handles the payment itself, in the iOS app Apple does (In-App Purchase) and in the Android app Google Play does: we never see your card, bank details, Apple ID or Google account, only the purchase and the transaction or order number of Apple or Google. If you bought through a creator’s link, we also keep which creator, to pay their commission; you pay the same price. We keep the record of a payment for 7 years, as Dutch tax law requires, also after you delete your account, but then without your email address.

Ride alerts

The alerts you set and how you want them stay with your account for the day. If you link WhatsApp, we keep your number until you unlink it, and the ids of its messages (never their text) for 30 days at most, and not after you unlink it. WhatsApp is a service of Meta. In the iOS and Android apps you can get alerts as push notifications if you allow them: we then keep a code of your device (a push token) with your account until you switch notifications off, sign out of the app or delete your account. Apple delivers them to an iPhone, Google (Firebase Cloud Messaging) to an Android phone.

Park tips by email

Only with your consent: you tick it yourself, and nothing is ticked for you. We then email you park tips, at most twice a month, until you switch it off. We keep your choice, when you made it and which text you agreed to, with your account, so we can show what you chose. Switch it off any time in Account › Settings, and with the link in every email once we send them.

Who helps us

We host the planner and its data at Microsoft Azure in the Netherlands (West Europe), which also sends our emails. Stripe handles payments on the website, Meta handles WhatsApp messages, Apple handles purchases and delivers push notifications in the iOS app, and Google does both in the Android app. They use your data only for that service. Stripe, Meta, Apple and Google are American companies: where data leaves the EU, it does so with the safeguards of EU law, such as the EU-US Data Privacy Framework or the standard contractual clauses.

Why we may use it

To give you the planner, your account, a plan you bought and the alerts you set (our agreement with you); park tips and push notifications only with your consent, which you can withdraw at any time; to stop abuse and keep the planner safe (our legitimate interest); and to keep payment records (a legal obligation).

How long we keep it

Your account and what it holds stay until you delete it. Sign-in requests: 30 days. Sessions: at most 90 days. WhatsApp message ids: at most 30 days. Plan versions: the newest 200. Payment records: 7 years, without your email address once you delete your account. The technical logs of our hosting only for a short time, for security and to fix faults.

Delete your account

In Account › Delete account you delete your account and everything kept with it at once, on the website and in the app. Only the records of a payment stay, without your email address, for the tax office. You can also ask us by email.

Your rights

You may see, correct or delete your data, object to how we use it, have its use limited and get a copy to take elsewhere. Email support@parktimeplanner.com: we answer within a month. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

We only use cookies the planner needs: to keep you signed in, to recognise this browser when you sign in, and to keep a plan you bought. No advertising or tracking cookies, and we do not track you across other apps or websites.

Children

An account is for people aged 16 or older. Younger children can use the planner without an account, or a parent can plan the day.

What we do not sell

We do not sell personal information or use your park plan for advertising profiles.

Your control

You can change cookies, language, theme and planner preferences in Account at any time.

Changes

We update this statement when the planner changes. Last updated: 27 October 2026.