Terms of service
Simple rules for a good park day
Use the planner responsibly and check the park’s official information for final opening times, safety rules and ticket conditions. These terms apply to the website and the iOS and Android apps.
Who we are
Park Time Planner is part of Sync 365 B.V., Weerribben 23, 3894 BE Zeewolde, the Netherlands, Chamber of Commerce (KvK) 92527736. Questions about your data or these terms: support@parktimeplanner.com.
Not Disney
Park Time Planner is an independent planner. It is not affiliated with, endorsed or sponsored by Disney. Disney, Disneyland and the names of its parks and attractions are trademarks of Disney.
Planner information
Wait times, routes and suggestions are estimates and can change. Follow staff instructions and posted restrictions. We do our best to keep the planner right and available, but cannot promise it always is.
Your account
Keep your account details private and review shared-plan links before sending them to your group. An account is for people aged 16 or older. You can delete it at any time in Account › Delete account.
Plans and payment
A Day Plan, 3-Day Plan or 7-Day Plan is paid once, at the price shown before you pay, VAT included. It is not a subscription and does not renew. On the website Stripe handles the payment, in the iOS app Apple does and in the Android app Google Play does. A plan is for your own use and for the days you choose; you can change the days for free until your first day starts.
Changing your mind
You may cancel a plan within 14 days of buying it and get your money back: email support@parktimeplanner.com. A plan bought in the iOS app is refunded by Apple: ask at reportaproblem.apple.com. A plan bought in the Android app is refunded through Google Play: within 48 hours ask Google Play (your order history at play.google.com), after that email us. If something is wrong with your plan, tell us and we will make it right or refund you.
In the iOS app
In the iOS app you buy a plan with Apple’s In-App Purchase, and Apple’s terms apply to that payment. You need to be signed in, so the plan stays with your account: it works on every device where you sign in with the same email address.
In the Android app
In the Android app you buy a plan with Google Play Billing, and the terms of Google Play apply to that payment. You need to be signed in, so the plan stays with your account: it works on every device where you sign in with the same email address.
Fair use
Do not misuse the planner: no automated collecting of its data, no attempts to get around the payment or the security, and no use that harms other users.
Liability
We are not liable for loss from using the planner, such as a missed ride, show or reservation, except where the law does not allow such a limit, for example for intent or gross negligence. Our liability is at most the price you paid for your plan.
Updates
We may improve features and wording while keeping your saved preferences available.
Law and changes
Dutch law applies. A dispute goes to the competent court in the Netherlands, unless the law of your country gives you another. We tell you about important changes to these terms in the planner. Last updated: 27 October 2026.